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MELBOURNE INSTITUTE OF MASSAGE & MYOTHERAPY SCORES 95.34% FOR CUSTOMER SATISFACTION

The judging process for the 2020 Australian Achiever Awards for Australia’s Employment, Training & Consultancy Services category was completed on 2nd April.

Melbourne Institute of Massage & Myotherapy scored a highly recommended 95.34%.

Now into its twenty-third year, the Australian Achiever Awards are an independent, unbiased award system based on assessment ratings from a business’s own customers. The awards provide an indication of a well-run business where satisfied customers are a sign that a business is healthy, worthy of praise and increased custom.

The award system focuses on eight criteria, each scored separately, namely: Time Related Service, Addressing Client Needs, Care and Attention, Value, Attitude, Communication, Overall Perception and Referral. The criteria are rated individually in percentage terms and the final score is an amalgam of these. Anything above 80% overall is regarded as exceptional and reflects outstanding customer service. A complete list of all businesses who have achieved award status over the last few years can be viewed at www.achiever.com.au.

Some of the comments Australian Achiever received from Melbourne Institute of Massage & Myotherapy clients are:

“They do everything with excellence and go above and beyond in facilitating learning. The way they provided information was phenomenal. I would not be doing as well in my nursing course now without them. They provide such a high standard of teaching. I really knew what I was doing, and in fact, I learned more about anatomy from them than I have during my nursing course. I just cannot thank them enough.”

“Overall I had a fantastic experience attending the college. I got everything out of it that I wanted, the standard of teaching was excellent, and the level of support I received was of a very high standard. I have had great opportunities as a result of the course with them. I think it is the best place to study for that industry. All of the teachers were very friendly and approachable, and have stayed in contact after I finished.”

“All of the trainers and lecturers at Melbourne Institute of Massage Therapy & Myotherapy were very good. They are highly regarded practitioners, and I can only say positive things about them. I have now become successful working in the industry, and regularly come across students from the college who are always high quality.”